ITIL-Security-Management realisieren : IT-Service by Jochen Brunnstein

By Jochen Brunnstein

Nutzen Sie den top perform general ITIL für die Informationssicherheit. Damit leisten Sie Ihren Beitrag zur Prozessoptimierung in Ihrem Unternehmen. Und Sie vermitteln Ihren Kunden glaubwürdig, dass deren Daten vor Dritten geschützt sind (Vertraulichkeit), dass sie provider in Anspruch nehmen können, wenn sie ihn benötigen (Verfügbarkeit), und dass Daten korrekt sind (Integrität). Das Buch zeigt, wie diese Ziele, Schritt für Schritt, erreicht werden. Sie erfahren alles, um die notwendige Sicherheit der Informationen in die IT-Prozesse zu integrieren, über die Aufgaben des IT-Security Managements und die erfolgreiche Integration des IT-Security Managements in andere carrier Prozesse. Damit gelingt das sichere administration von Informationen im alltäglichen Betrieb.

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Bei Prüfungen im Auftrag des Unternehmens wird häufig externer Expertenrat gesucht, um entweder die Unabhängigkeit zu manifestieren, oder Knowhow zu nutzen, das im Unternehmen nicht verfügbar ist. Eine Prüfung im Auftrag des Unternehmens ist aber auch eine bestellte Wirtschaftsprüfung, die immer stärker auch die IS fokussiert. Diese externen Prüfer müssen durch das Security Management unterstützt werden, wobei das Security Management ebenfalls auf die Einhaltung der festgelegten Maßnahmen durch diese externen Prüfer zu achten hat.

Folgende Fragestellungen müssen beantwortet werden: x Was sind die SLR for Security des Kunden? x Welche Maßnahmen aus dem Service-Katalog eignen sich, um diese SLR for Security zu erreichen? x Welche zusätzlichen Maßnahmen müssen getroffen werden, um diese SLR for Security zu erreichen? x Welche UC werden benötigt, um die SLR for Security einzuhalten? x Welches sind die Pflichten, die der Kunde erfüllen muss? Beispielhaft sei hier wiederum die „sichere Entsorgung von alten Datenträgern“ genannt.

1. Security Manager werden sehr häufig in Stabstellen organisiert. Das liegt einerseits daran, dass dieses eine gängige Position für Datenschutzbeauftragte ist, die nicht selten auch die Funktion des Security Managers übernehmen. Die Position spiegelt aber auch das klassische Verständnis dieser Rolle wieder. Nahe am Vorstand sorgt der Security Manager für ein hohes Maß an Transparenz und Informationsfluss gegenüber der Unternehmensleitung - manchmal aber auch für ein ruhiges Gewissen bei der Unternehmensleitung, dass alles für die IS getan worden ist.

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